Covid-19 Information

New Zealand’s COVID-19 Protection Framework (traffic lights) ended on 13 September, 2022. However, isolating for 7 days remains a requirement for everyone who tests positive. This means you stay in your home or accommodation away from other people.

If you test positive Government requirements are:

• You are required to isolate where you are or find alternative accommodation. If you do not comply, you can be fined.
• Check with your current accommodation provider to extend your current booking or be prepared to look for alternative accommodation.
• You are expected to meet any additional costs associated with extending your stay or booking alternative accommodation. Check your travel insurance policy to see if you are covered.

That also means that if as your hosts, we contract COVID we will need to isolate as well. If that happens we will obviously let you know, do what we can to help you find alternate accommodation, and offer either a full refund or the option of booking for a later date. We take all precautions that we can to avoid contracting COVID but also cannot accept any liability that might result from any travel disruption you might experience.

At Ranginui Retreat we meet all NZ government recommendations for safety policies in place to minimise the spread of Covid-19, including thorough cleaning after each stay. As owners, we are complying with all mandates and we are fully vaccinated, with booster shots.

These requirements may change as further announcements by the New Zealand Government are made and we know this may create some frustration. Like you, we do not create the rules, but we need to follow the rules.

If you have any questions about our Covid-19 policy, please contact us.