Like to try refundable booking?
We offer Refundable Bookings to our guests when you book direct on our website. The cost is 10% of the booking value and upgrades the booking terms with the ability to apply for a full refund for a wide range of circumstances.
Ranginui Retreat offers a refundable booking option when you book directly with us. This option is backed by Resbook and Protecta Group
You may think Refundable Bookings sounds like another form of travel insurance, but there are many aspects that differentiate it from traditional insurance depending on the policy (there are many different levels of coverage). Here are some of the key aspects:
- Refunds are 100% of what was paid. 100% of the monies paid is fully refunded, including the Refundable Bookings fee. Insurance usually deducts between 10%-20%, and this excludes the premium itself.
- The refund is received considerably faster. As compared to the insurance company there's no complex set of terms and conditions nor is extensive documentation required. Protect Groups aims to approve and refund within 72 hours.
- Easy to read and understand terms and conditions.
- Claims can be made up to 60 days after departure. With traditional insurance, the timeframe to claim is usually before the departure date but never after.
Examples of circumstances where accommodation costs will be refunded:
- Covid 19 infection
- Illness (physical or mental)
- Accident / injury
- Death
- Pre-existing medical conditions
- Pregnancy related conditions
- Emergency circumstances
- Private vehicle failure
- Flight disruptions
- Theft of documents
- Adverse weather
- Burglary
As you can see the cover extends to circumstances such as a Covid-19 infection or disruption caused by flight cancellations, both causes of uncertainty when booking a vacation or time away. So, while its not for everyone, you may find this increases peace-of-mind when you are booking.
Refundable booking costs 10% of the booking value and is, of course, optional when you book with us.
What our previous guests have said
So happy that my fishing guide recommended staying here. What a treat. Excellent accommodations and food, hospitality and conversation even better. I hope...
Greg, United States
We couldn't be happier that we "stumbled" upon your beautiful accommodation. Everything you have here is perfect.
Ben & Celia, Wellington
Thank you so much for a wonderful stay at your beautiful retreat. The meals were outstanding and the warmth and friendliness during our stay made it a very...
Isobel & Graham, Wellington
Thank you for a wonderful relaxing time. We so enjoyed your hospitality
Kath & George, Wellington
Thank you Rob & Susie, we loved every minute from the relaxing music, table settings, cordon-bleu cuisine, wine tastings and our hike to CastlePoint -...
Carlos & Fernanda, Mexico