Like to try refundable booking?
We offer Refundable Bookings to our guests when you book direct on our website. The cost is 10% of the booking value and upgrades the booking terms with the ability to apply for a full refund for a wide range of circumstances.
Ranginui Retreat offers a refundable booking option when you book directly with us. This option is backed by Resbook and Protecta Group
You may think Refundable Bookings sounds like another form of travel insurance, but there are many aspects that differentiate it from traditional insurance depending on the policy (there are many different levels of coverage). Here are some of the key aspects:
- Refunds are 100% of what was paid. 100% of the monies paid is fully refunded, including the Refundable Bookings fee. Insurance usually deducts between 10%-20%, and this excludes the premium itself.
- The refund is received considerably faster. As compared to the insurance company there's no complex set of terms and conditions nor is extensive documentation required. Protect Groups aims to approve and refund within 72 hours.
- Easy to read and understand terms and conditions.
- Claims can be made up to 60 days after departure. With traditional insurance, the timeframe to claim is usually before the departure date but never after.
Examples of circumstances where accommodation costs will be refunded:
- Covid 19 infection
- Illness (physical or mental)
- Accident / injury
- Death
- Pre-existing medical conditions
- Pregnancy related conditions
- Emergency circumstances
- Private vehicle failure
- Flight disruptions
- Theft of documents
- Adverse weather
- Burglary
As you can see the cover extends to circumstances such as a Covid-19 infection or disruption caused by flight cancellations, both causes of uncertainty when booking a vacation or time away. So, while its not for everyone, you may find this increases peace-of-mind when you are booking.
Refundable booking costs 10% of the booking value and is, of course, optional when you book with us.
What our previous guests have said
A beautiful piece of paradise. Many thanks to Rob & Susie, perfect hosts
Craig, Sydney
Fabulous stay, great hosts, magnificent food
Danella & Brent, Upper Hutt
I am so pleased I have been able to come and stay at your wonderful place, in your lovely cottage (I could live there!). You both (and Coco and Biskit) have...
Pauline, Palmerston North
Ideal place for a special birthday. Thank you Susie & Rob for the care and attention you gave us.
Kirsty & Bruce, Sarah & Matthew, Waitarere Beach / Palmerston North
"Si le mot perfection cherche ses origines, il est possible qu'il soit resté quelques instants à Ranginui Retreat, ici tout est...
Patrick & Valarie, Quebec, Canada